Policies

Payment

At this time Lila-Jo only accepts Paypal. You do not have to have an account with Paypal, to use a major card. It's just a safer way to shop.

Shipping

Please note that orders will ship in 3-5 business days.

Lila-Jo will NOT be held accountable for packages lost or stolen in the mail. We do have tracking numbers so please feel free to ask.

If your order is a gift and you would like us to send it directly to a friend - just let us know! We would love to wrap it and add a special note. We Heart <3 giving presents so we will always do this for free!

Refunds and Exchanges

"We Make Ya Purty!" and if for some reason you don't feel so..... PLEASE let us know! NO REFUNDS WILL BE GIVEN. EXCHANGES ONLY FOR MERCHANDISE ON THE SITE. 

Additional Info

Please note that many items are made to order, so they may be slightly different than what you see in a photo due to their handmade nature. Lila-Jo will take extreme care in making sure that every item will arrive just as beautiful as it appears in the photos.

All items are created in a non-smoking environment !

Please do not hesitate to convo us with questions or requests.  We are always happy to accomodate custom orders and would love to hear your ideas! Plus we are extra super friendly.

*By placing an Order it's understood that you have read and agree to be bound by our On-Line Policies.

 

 

 


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